BCIT: Social Media Marketing

One of my online course this term is Social Media Marketing.
A majority of us are now on the web and more than likely have a few accounts on social media websites.
In a consumer’s point of view, we enjoy reading our friend’s testimonials on companies and searching for information on companies that may benefit us. IE. Special offers.
We use the web due to the fact that our time is valuable and with one click, the information is readily available to us.
Yet take it one step closer, what if the information was available and so was customer service as well?
Gone are the days we have to search for phone numbers, flip through directories and Google for forums regarding a company.
More and more companies have now created interactive websites to allow their customers to be as comfortable and voice their feedbacks.
For this course I was required to create a new blog regarding a chosen industry.
I have picked the retail shopping industry. Here is the link: http://soyoulikeshopping.wordpress.com/
We will be blogging about various topics that are given to us, feel free to follow me there.
Happy Easter!